Privacy Policy
Gemar UK (“we”, “our”, or “us”) operates the Gemar UK mobile application and website (https://gemaruk.co.uk/).
This page informs you about how we collect, use, and safeguard personal information when you use our app.
By using the application, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
Personal Information
When you create an account or place an order, we may collect:
- Name
- Email address
- Phone number
- Billing and shipping address
Device & Usage Information
We may automatically collect:
- Device type
- Operating system
- App activity
- Log information
- Crash data
2. How We Use Your Information
We use the information to:
- Create and manage your account
- Process purchases and payments
- Deliver orders
- Provide customer support
- Improve app functionality and performance
- Send order updates and service notifications
3. Third-Party Services
To operate our services, we rely on trusted third-party providers.
Firebase
We use Firebase for authentication, analytics, and app performance monitoring.
Firebase may collect device identifiers, usage data, and diagnostic information.
Mollie
Payments are processed securely through Mollie.
We do not store your card or banking details on our servers.
Payment information is handled according to Mollie’s security and privacy standards.
Push Notifications
We may send notifications related to:
- Order updates
- Promotions
- Important service announcements
You can disable notifications anytime in your device settings.
4. Data Sharing
We do not sell or rent your personal information.
Information is shared only with service providers necessary to operate the app, such as payment processors and hosting services.
5. Data Security
We use commercially reasonable safeguards to protect your information.
However, no digital system is completely secure.
6. Data Retention
We retain information only as long as required for business, legal, accounting, or security purposes.
7. Your Rights
You may request to:
- Access your data
- Correct inaccurate information
- Delete your account
To make a request, contact us at the email below.
8. Account Deletion
If you want to delete your account, please email us.
After verification, we will process your request within a reasonable timeframe unless we must keep certain data for legal reasons.
9. Children’s Privacy
Our services are not directed to individuals under the age of 13.
We do not knowingly collect personal data from children.
10. Changes to This Policy
We may update this Privacy Policy periodically.
Any changes will be posted on this page.
11. Camera Permission
The Gemar UK app requires access to the device camera for the sole purpose of scanning product barcodes within the app.
The camera is used only when the user chooses to scan a barcode. We do not record, store, capture, or transmit any images or videos from the camera.
No camera data is collected, saved, or shared with third parties.
Camera access is used strictly for real-time barcode scanning functionality.
12. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
Website:
http://gemaruk.co.uk
Email:
[email protected]