Terms & Conditions
Effective Date: 12 Feb 2026
Website:https://gemaruk.co.uk/
Mobile App: Gemar Scanner
These Terms & Conditions govern the use of our website powered by Magento and our Android / iOS mobile application. By accessing or purchasing from our services, you agree to follow the rules written here.
1. Use of Services
By using our store, you confirm that:
- You are at least 18 years old or using under supervision of a guardian.
- Information you provide is true and correct.
- You will not misuse the platform, attempt hacking, or disrupt services.
We may suspend or close accounts that violate these rules.
2. Account & Registration
To place orders, you may need an account. You are responsible for:
- Keeping login details secure
- All activity under your account
If you believe someone accessed your account without permission, contact us immediately.
3. Products & Pricing
All items displayed are subject to availability.
We try to keep details accurate, but errors in price, description, or stock can happen.
We reserve the right to correct mistakes and cancel orders if needed.
4. Orders & Payments
When you place an order, it is a request to buy.
We may accept or reject it due to stock, pricing errors, or payment issues.
Payments are processed using secure third‑party gateways.
We do not store your card or banking details.
5. Shipping & Delivery
Delivery times are estimates and may change due to:
- Location
- Courier delays
- Unexpected events
We are not responsible for delays beyond our control.
6. Returns & Refunds
Returns and refunds follow our Return Policy.
Items may be refused if:
- Used or damaged
- Returned after allowed time
- Missing original packaging
Refund time depends on the payment provider.
7. Intellectual Property
All content such as:
- Logo
- Images
- Text
- Design
belongs to our company.
You may not copy or reuse without permission.
8. App Usage (Android & iOS)
When using our mobile application:
- You agree not to reverse engineer or modify it.
- Features may change or update without notice.
- App performance can vary depending on device and internet.
9. Privacy
Your personal information is handled according to our Privacy Policy.
We collect data only to:
- Process orders
- Improve services
- Provide support
10. Limitation of Liability
We are not responsible for:
- Indirect losses
- Business interruption
- Data loss
- Third‑party service failures
Use of the platform is at your own risk.
11. Termination
We may suspend or terminate access if:
- Terms are violated
- Fraud or abuse is suspected
12. Changes to Terms
We can update these Terms at any time. Continued use after updates means you accept them.
13. Contact Information
For questions, reach us at:
Email:[email protected]